A-Z Guide

Snapdragon Stadium is a facility that is compliant with the Americans with Disabilities Act (ADA), and the staff takes a great effort to make accommodations for our disabled guests. Please visit our Accessibility page for further information.

Snapdragon Stadium
2101 Stadium Way
San Diego, 92108

Adult changing stations are made available in the family restrooms located near the following sections:

Main Concourse: Section 101and Section 122

Upper Concourse: Section 326

The local airport in San Diego is San Diego International Airport (SAN), approximately 5 miles southwest of Snapdragon Stadium. To get to Snapdragon Stadium, access I-5 South, take CA-163 North, then take I-8 East, take I-15 North, exit 7B toward Friars Road West and arrive at Snapdragon Stadium on the left. For further directions, please visit our Directions, Parking and Transportation page.

For safety purposes, all aisles must remain clear during events – no lingering or dancing allowed in the aisles.

If you are a Mileage Plan™ member, show your Mileage Plan number in the Alaska Airlines app to enter Snapdragon Stadium via the Mileage Plan Member Fast Lane at the Alaska Airlines Gate at the southeast entrance.

Alcohol service varies depending on the event. Alcohol is served at most games and major events. Guests must follow the following guidelines:

• All guests must consume alcohol responsibly
• California liquor regulations prohibit guests from bringing alcoholic beverages into Snapdragon Stadium.
• No person who is visibly intoxicated may enter Snapdragon Stadium.
• Guests cannot exit the stadium with any alcoholic beverages.
• For SDSU Football games, alcohol sales will conclude at all concession stands at the beginning of the 4^th Quarter.

Service animals and service animals in training are permitted at Snapdragon Stadium. In keeping with U.S. ADA regulations, disabled guests may use an animal that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest's disability. Animals that solely provide emotional support or companionship to a guest will not be permitted inside the stadium. All other animals or pets are prohibited.

Assisted Listening Devices are available for check-out for no charge at Guest Services located behind Sections 101, 114, 135 & 328.

Reverse ATMs are available onsite to load cash onto a pre-paid debit card for easy ordering at our cashless concessions and retail locations. Reverse ATMs are located inside the southeast and northeast entries.

AED units are located throughout Snapdragon Stadium. AEDs may be used by anyone in the case of an emergency. AED units are available at the following locations:

• Event Level: Field Club, Security Command and Training Room
• Lower Suite Level: Elevator Lobby and Outside Restroom
• Main Concourse: First Aid
• Upper Suite Level: Press Box
• Upper Concourse: First Aid

Aztec Village presented by Snapdragon will be open 3 hours prior to kick-off on the east side of the stadium on Victory Drive. Aztec Village will conclude 30 minutes prior to scheduled kick-off. Please visit goaztecs.com for additional information.

Large backpacks and bags are not permitted into the facility. However, any items – bag included – needed to take care of a baby will be allowed under security supervisor’s discretion, and all items are subject to search.

For your convenience, baby changing tables are located in all restrooms throughout Snapdragon Stadium.

Snapdragon Stadium is a clear bag only venue. Guests are encouraged to limit the number of items they bring with them to the Stadium. Only (1) one of the following style and size bag, package, or container per person:

• Bags that are clear plastic or clear vinyl and do not exceed 12” x 6” x 12” or a one-gallon clear plastic freezer bag.
• Purses, bags, or clutches no larger than 4.5” x 6.5”.

Prohibited bags include but are not limited to large purses, coolers, briefcases, backpacks, luggage of any kind, computer bags or any bag larger than the permissible size.

Bag check lockers will be available for purchase outside the stadium on the east side.

This policy is not intended to interfere with guests attending with specific medical needs or guests caring for young children.

Approved Bags

Any sports ball that enters the seating area must be returned to the field of play by giving the ball to game day staff.

Snapdragon Stadium welcomes fan support including banners, signs, posters, and flags. 

• Banners, posters, signs, and flags must be no larger than 24’’ x 36.’’
• Messaging must not include any profane, lewd, or derogatory language.
• Content must be related to the event taking place.
• Signs, posters, or banners cannot be placed on any railings, seatbacks, or obstruct other guests’ view of the field or any in-stadium digital signage.  
• All items are subject to content review and stadium management reserves the right to adjust entry policies at their sole discretion without any prior notice. 
• Please note: special events taking place at Snapdragon Stadium may require different policies.

Inflatable items (such as beach balls, balloons, dolls, costumes, etc.) are prohibited inside the stadium. Please refer to Prohibited Items for a complete list of items not allowed inside the stadium.

Bicycle racks are located outside the Northwest Gate, Northeast Gate and along the east side of the stadium. Guests are responsible for bringing their own locks and locking up their bikes properly. Snapdragon Stadium is not liable for any lost or stolen property.

Binoculars are permitted to be carried into the stadium. Binocular cases are not permitted into the stadium.

Sealed water bottles (unfrozen) as well as empty refillable water bottles no larger than 32oz are allowed into the stadium. All other bottles, cans, cups or beverage containers are not allowed into Snapdragon Stadium. A search will be conducted at the entrance gates to prevent these and other prohibited items from entering the Stadium. Exceptions will be made for those with medical requirements and/or special needs. Please refer to Prohibited Items for more information.

Snapdragon Stadium box office is located next to the Southeast Gate and can be accessed off Victory Drive.

Box Office hours are:

Wednesday – Friday, 10AM-6PM

*Hours vary for events scheduled on weekends and holidays.

*Thanksgiving Hours* The box office will be closed starting at 2PM on on Wednesday, November 23 and will reopen on Saturday, November 26 at 3PM for the Aztec Football Game. 

For details and more information on Snapdragon Stadium bus and RV parking, please visit the Directions, Parking and Transportation page.

Non-professional, non-flash, still photography is permitted at most events (disposable, digital, or point and click). Video and audio recording is prohibited. Please note that some shows will have a different camera policy. Tripods and monopods are not permitted. Please see the specific event page for further information.

Snapdragon Stadium is a cashless facility. All points-of-sale are credit, debit or gift card only. Reverse ATMs are available at the southeast and northeast entries.

Children two (2) years and younger will be admitted free and must sit on a ticket holder's lap. All children 3 years of age and older need a ticket to attend.

Please note that some events will have a different policy. Please see the specific event page for further information at www.snapdragonstadium.com.

For the safety and privacy of our guests, spectators, partner teams, promoters and property, the use or flying of drones in and over our airspace, parking lots, and roadways without prior approval is strictly prohibited and is subject to federal penalties.

Snapdragon Stadium is equipped with seven (7) Passenger elevators at the following locations:

• Four (4) located central of the west concourse with access to all levels.
• One (1) located in the west side premium spaces.
• One (1) located on the northwest concourse behind Sections 134/333 for access from Main Concourse to Upper Suite Level and Upper Concourse.
• One (1) located behind section 120 for access to the Sycuan Piers.
• Wheelchair lifts are available in sections C-125, C-131.

Trained staff and security will ensure the security and safety of all guests, performers, and employees. In the case of an emergency, guests must comply with requests from venue staff regarding stadium operations and emergency response procedures.

Snapdragon Stadium has a total of five (5) main public entrances. Premium Lobby Entrance on the west side, Northwest Gate, Kaiser Permanente (Northeast) Gate, Quidel (East) Gate and Southeast Gate.

Family restrooms are designed for the use of fans with small children and fans with disabilities throughout the stadium. Family restrooms are gender neutral restrooms.

Guests are prohibited from accessing the field-of-play before, during or after the game or match unless they are properly credentialed or accompanied by an authorized staff member. Violators are subject to arrest.

First Aid stations are located at the Southwest corner of the Main Concourse (behind Sections 223/224) and behind Section 328 on the Upper Concourse.

For the safety of our fans, Snapdragon Stadium will permit guests with food allergies to bring food into Snapdragon Stadium intended for individual consumption.  Please inform the staff upon arrival at gates.

Sealed water bottles (unfrozen) as well as empty refillable water bottles no larger than 32oz are allowed into the stadium. All other bottles, cans, or beverage containers are not allowed into Snapdragon Stadium. Outside food is not permitted. Exceptions will be made for those with medical requirements and/or special needs. 

We currently offer in-seat service in Premium areas of the Stadium.

• Aztec Football – 2 hours prior to kick-off
• Wave Soccer – 1 hour prior to kick
• Legion Rugby – 1 hour prior to match
• Concerts – Based on event, this will be listed on the specific event page at www.snapdragonstadium.com

Family restrooms are designated gender-neutral restrooms and can be found near the following sections: 101, 105, 108, 115, 122, 135, 141, 326

Snapdragon Stadium and our contracted service partners are committed to creating and ensuring a safe, comfortable, and enjoyable experience for our guests. Our team members will proactively ensure the following:

• Guests refrain from smoking or in the stadium and on the stadium grounds (this includes all tobacco products, vaping or related).
• Alcoholic beverages are consumed in a responsible manner. Intervention with an impaired, intoxicated, or underage guest is handled in a prompt and safe manner
• Guests present their tickets when requested and sit only in their ticketed location
• Guests refrain from fighting, throwing objects or attempting to enter the field, stage or restricted areas without appropriate credentials.
• Guest refrain from using offensive language or obscene gestures.
• Inappropriate or indecent clothing or indecent exposure will not be allowed.
• Guests follow all stadium policies and emergency response procedures.
• Guests respect players, coaches, officials, stadium staff and contracted service providers, stadium property, and as well as other guests.

Our team members have been trained to intervene where necessary to help ensure that the above expectations are met. Guests are encouraged to report any inappropriate behavior to the nearest team member or text 619-393-5705. Guests who choose not to comply with the Guest Code of Conduct will be subject to ejection without refund and may be in violation of city or state ordinances resulting in possible arrest and prosecution.

Snapdragon Stadium, San Diego State University, and our contracted service providers thank you for complying with the Guest Code of Conduct.

Guests Service locations can be found behind Sections 101, 114, 135, 328. Guests Services can assist fans with lost & found inquiries, lost children or guests, directions and accommodations with Assistive Listening Devices.

Text (619) 393-5705 for issues.

Snapdragon Stadium aims to provide our guests with a safe, clean and friendly environment at all times. Please contact any Snapdragon Stadium staff with housekeeping needs or concerns during an event.

Text (619) 393-5705 for issues.

Bag check lockers are available for rent outside of Snapdragon Stadium on the southeast corner of the stadium on Innovation Parkway. Lockers are available for most events. 

Guests looking to claim or report lost items during an event should visit Guest Services behind sections 101, 114, 135 and 328. Guests inquiring about items lost at a previous event may submit a claim.

Please contact any Snapdragon Stadium employee or event staff in the case of a lost child or guest. Staff members are unable to make PA announcements during events but will be able to alert all staff to help locate the child or guest.

Locker bag check trailers will be available for select events on the east side of the stadium for a fee.

Mobile ordering is available through the Snapdragon Stadium app, allowing guests to conveniently order food and beverages from their seats. Once your order is placed, you can bypass the line and head directly to the designated mobile order pick-up lane to grab your items. 

*Vendors included in mobile ordering may not be available for all events. Check the Snapdragon Stadium app for ordering options on the day of the event.

Musical instruments or any type of noise-making device are prohibited in Snapdragon Stadium. Any exceptions will be at the sole discretion of Snapdragon Stadium management.

Parent rooms provide a quiet and private space for nursing parents, guests with infants and children and anyone seeking a quiet space during the game. Snapdragon Stadium has 4 Parent Rooms. Locations include: the southwest concourse just north of the Pepsi Zone (section C223), northwest concourse just south of the merchandise container (LB234), across from section 141/ Dos Equis Bar, and near section 332 

For parking information, please visit the Directions, Parking and Transportation page.

For additional information on our Premium seating areas, please contact seating@snapdragonstadium.com.

Visit our Private Events page.

• Amplified music, bullhorns or speakers
• Audio or video recording devices
• Bats and sticks – including signs with sticks
• Bags larger than 12" x 6" x 12." Only clear bags smaller than 12'' x 6'' x 12'' or purses or clutches no larger than 4.5” x 6.5'' are allowed.
• Banners and signs larger than 24” x 36’’ – all signs will be reviewed for content
• Beach balls or other inflatable items
• Bubble-making devices
• Beverages – including alcohol
• Bicycles
• Bottles, cans or containers — empty or full; glass, plastic or aluminum. Please see Bottles, cans and beverage container policy for more information regarding allowed water bottles and exceptions for medical and special needs.
• Cameras with detachable lenses
• Chains, wallet chains and spiked jewelry or clothing
• Costumes and costume masks
• Drones, unmanned aerial vehicles or other motorized vehicles/devices
• Drugs or other illegal substances/paraphernalia (including medical marijuana)
• Firearms
• Fireworks or other incendiary devices
• Folding chairs, stools and lawn furniture
• Footballs, soccer balls, frisbees or any other sporting equipment
• Glow sticks
• Ice chests and coolers
• Knives of any kind
• Laser devices and pointers
• Mace and pepper spray
• Noisemakers and whistles (conch shells)
• Obscene or offensive clothing
• Pets – with the exception of service animals
• Segways and hoverboards
• Selfie sticks
• Skateboards and scooters
• Tents and shade structures
• Skateboards and rollerblades
• Umbrellas
• Weapons of any kind

• Strollers – Strollers are permitted. Strollers need to be stored under the ticketed seat or designated stroller areas.

• GoPro Cameras

Guests are encouraged to leave prohibited items at home or in their car or check at the Lockers provided on the east side of the stadium. All items are subject to search prior to stadium entry. Any guest intentionally possessing a prohibited item inside Snapdragon Stadium is subject to ejection from the stadium and may be subject to criminal arrest and prosecution.

Stadium management reserve the right to adjust entry policies at their sole discretion without any prior notice. Please note, special events taking place at Snapdragon Stadium may require different policies.

Re-entry is not allowed at Snapdragon Stadium.

Text information to (619) 393-5705

Restrooms are available throughout all levels of Snapdragon Stadium at following locations:

• Family Restrooms
• Gender-Neutral Restrooms
• Adult Changing Locations
• Baby Changing Locations

For ride share information, please visit the Directions, Parking and Transportation page.

Hand sanitizing stations will be made available upon entry and located throughout the stadium for your convenience.

• San Diego State University Aztec Football
• San Diego Wave FC 
• San Diego Legion 

Any guest looking for a quiet space during the game may utilize our Parents Rooms located throughout the stadium.

Locations include: the southwest concourse just north of the Pepsi Zone (section C223), northwest concourse just south of the merchandise container (LB234), across from section 141/ Dos Equis Bar, and near section 332.

TBD

Service animals and service animals in training are permitted at Snapdragon Stadium. In keeping with U.S. ADA regulations, disabled guests may use an animal that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest's disability. Animals that solely provide emotional support or companionship to a guest will not be permitted inside the stadium. All other animals or pets are prohibited.

Snapdragon Stadium is a facility of San Diego State University. As of January 2014, there is no smoking of any kind permitted on the SDSU campus. There is no smoking allowed within the stadium gates, or stadium property, which includes the use of electronic cigarettes and vaping devices. Please visit SDSU Smoking Policy page for further details.

Strollers are permitted. Strollers need to be stored under the ticketed seat or designated stroller areas.

Guests are allowed and encouraged to bring sunscreen into the stadium. 

Information on tailgating can be found on the Directions, Parking and Transportation page. For information on tailgating for SDSU Football games, please visit the Aztec Football Gameday Tailgate page. 

Located adjacent to the southeast entry.

Tickets can be purchased at the Snapdragon Stadium box office in person or via www.snapdragonstadium.com

Box Office hours are:

Wednesday – Friday, 10AM-6PM

*Hours vary for events scheduled on weekends and holidays.

Tobacco (including smokeless, electronic cigarettes, vapor devices, etc.) use is prohibited at Snapdragon Stadium.

Visit our Directions, Parking, and Transportation page.

Umbrellas are not allowed inside Snapdragon Stadium. Please see Prohibited Items for any additional questions on items prohibited inside the stadium.

Sealed water bottles (unfrozen) as well as empty refillable water bottles no larger than 32oz are allowed into the stadium. Water is served at all of the concession stands. Drinking fountains and refill stations can be found throughout the concourse.

There are five refillable water stations available for guests throughout the concourse

• Main Concourse (3)
  • (1) behind 102/103
  • (1) behind 116/117
  • (1) behind West Club/Pepsi Lounge
• Upper Concourse (2)
  • (1) behind 327/326
  • (1) behind 330/329

Complimentary Wi-Fi is available for all guests throughout the Stadium.